What Should I Do if Xender Isn’t Connecting?

Xender is a popular app for sharing files quickly between devices. People use it to send pictures, videos, music, and even apps. However, sometimes Xender doesn’t connect properly. This can be frustrating, especially when you need to send something urgently. But don't worry! Here are some simple steps you can follow if Xender isn’t connecting.

1. Check if Both Devices Have Xender

The first thing you should do is check if both devices have Xender installed. If one of the devices does not have the app, it won’t connect. You can download Xender from the Google Play Store or the Apple App Store for free. Once you both have the app, open it and try connecting again.

2. Restart the Xender App

Sometimes, the app may have small glitches. Closing and reopening Xender might solve the problem. To do this, exit the app completely on both devices. After that, open it again and try connecting once more. This simple step can often fix the issue.

3. Check Your Wi-Fi and Hotspot

Xender uses Wi-Fi to connect devices. If there’s a problem with the Wi-Fi, Xender may not connect. Here’s what you can check:

- Wi-Fi turned on: Make sure Wi-Fi is on for both devices.

- Wi-Fi signal: Ensure that the Wi-Fi signal is strong.

- Hotspot working: If one device is sharing a hotspot, make sure the other device is connected to it.

If everything looks good with the Wi-Fi or hotspot, try connecting again.

4. Disable VPN or Proxy

If you are using a VPN (Virtual Private Network) or proxy on your device, it might be causing the problem. Xender might not connect well when a VPN or proxy is on. Try turning it off and see if Xender connects afterward.

To turn off the VPN, go to the settings of your device, find the VPN option, and turn it off. Once the VPN is off, try using Xender again.

5. Make Sure Both Devices Are Close

If the devices are too far from each other, Xender may have trouble connecting. Bring both devices close together and try again. The closer they are, the better the connection will be. This is because Xender uses a Wi-Fi network, and if the devices are far apart, the signal might not be strong enough.

6. Restart Your Device

Sometimes, restarting the device itself can help fix the problem. Turn off both devices, wait for a few seconds, and then turn them back on. After they reboot, open Xender and try connecting again. This can refresh the system and fix small issues.

7. Check for Updates

If Xender still isn’t working, there might be an update available for the app. Sometimes, an old version of Xender can cause problems with connecting. Go to the Google Play Store or Apple App Store and see if there is an update. If there is, update Xender on both devices and try again.

8. Make Sure You Have Enough Storage

Xender may not connect if your device doesn’t have enough storage space. If your phone or tablet is full, the app might have trouble working. Check the storage on both devices. If one of them is almost full, try deleting some unnecessary files or apps to free up space. Once you have enough space, try connecting Xender again.

9. Check Xender Permissions

Xender needs some permissions to work properly. For example, it may need access to your files, Wi-Fi, and location. If you didn’t allow these permissions when you installed the app, Xender may not connect.

To check permissions, go to your device’s settings, find the “Apps” section, and select Xender. There, you can see if all the necessary permissions are enabled. If they aren’t, enable them and try connecting again.

10. Clear Xender Cache

Sometimes, the app’s cache can cause problems. The cache is a part of the app that stores temporary data. If the cache gets too full or corrupted, Xender might not work correctly.

You can clear the cache by going to your device’s settings, finding the “Apps” section, and selecting Xender. Then, look for the “Clear Cache” option and tap it. Once the cache is cleared, reopen Xender and try connecting again.

11. Use an Alternative File Sharing App

If you’ve tried all the above steps and Xender still won’t connect, you might want to try another file-sharing app. There are several apps like Xender that work in a similar way, such as SHAREit, Google Files, or Zapya. These apps also use Wi-Fi to transfer files quickly between devices.You can download any of these apps from the app store, and they might help you transfer your files without any connection problems.

12. Contact Xender Support

If nothing works, you can reach out to Xender’s customer support for help. They might have more solutions that can fix the connection problem. You can usually find the contact information for customer support in the app itself or on their official website.